Are you experiencing problems logging in right after purchase?

Wait 20 minutes before logging in again.

You can delete your account under "My Account".

Enter your password and then click "Confirm".

Do you want to change your password?

Go to "My Page" and click on "Change Password".

Have you forgotten your password?

Go to the "Log in" page and click on "Forgot password?"

There you will be asked to enter the email you used when first registering (creating an account) here on teorifilm.no.

If the email matches the one you used when first registering, you will soon receive an email with instructions on how to reset the password associated with your account.

Not receiving the email? Check your junk mail or spam filter.

If you get a message that the user does not exist, then you have not had an account before or used a different or incorrect email when first registering, and we most likely cannot help you.

The videos should be able to play on all devices and browsers, but some browsers are better and more up-to-date than others.

We recommend Google Chrome browser on ALL devices, as 60% of all users worldwide already do.
YES, even on your Apple tablet.

Always make sure that the browser you are using is updated to the latest version.

We also recommend that all users always have their device updated to the latest available operating system.

In most cases, this can often help if the videos are not playing correctly.